At Ecogear, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following information when you interact with our website:
- Personal information – name, email, shipping/billing address, phone number, and payment details
- Non-personal information – browser type, device, IP address, and usage data via cookies and analytics
- Voluntary information – information you provide when signing up for emails, completing surveys, or contacting us
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your purchases or account
- Send promotional emails and special offers (you can unsubscribe anytime)
- Improve our products, website, and customer service
- Prevent fraud and comply with legal requirements
3. Sharing Your Information
We do not sell or rent your personal information.
We may share limited information with trusted third-party partners who help us operate our business, including:
- Payment processors (for secure transactions)
- Shipping and logistics providers
- Email and marketing service providers
- Analytics and website improvement tools (such as Google Analytics)
These partners are required to protect your data and only use it for the services we request.
4. Cookies and Tracking
We use cookies and similar technologies to enhance your shopping experience and analyze website traffic.
You can disable cookies in your browser settings, but some site features may not work properly if you do.
5. Data Security
We take reasonable steps to protect your information through physical, electronic, and procedural safeguards.However, no system is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You may:
- Update or correct your account details
- Opt out of marketing emails by clicking “Unsubscribe”
- Request to delete your personal data by contacting us
To make any of these requests, please email us at [jimmy@ecogear-products.com].
7. Children’s Privacy
Our website is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy occasionally. Updates will be posted on this page with a new “Last updated” date.
9. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
Ecogear
Email: jimmy@ecogear-products.com
Website: www.ecogear-products.com